AuthorMATIC is a dynamic support system with Knowledge Based Articles, Documentations, Frequently Asked Questions, Change Logs and Sales Report much more.

AuthorMATIC was created with the sole intention of managing customers request and guiding your users how to go about using your products and services. With AuthorMATIC, your customer service experience will never be the same.


Easy step-by-step Installation 

SEO Friendly

Super Fast and Light Weighted

Cross Browser Support

Responsive Design and Mobile Friendly

Based on Bootstrap 3+ for Admin Interface

Google Font Integration

Analytics Dashboard with graphical depiction of App statistics

Google Analytic Dashboard

Timezone and Date Format Integration

Site Maintenance Mode

Assets Compression & Caching

Permalinks/Base Management

Image Cropping and resizing

Set Maximum Upload File Size

Image Watermark

Watermark Placement

Save Clean Copy After Water-Marking.

Users Management

Multi-Authentication via Social Platforms

User Input/Data Control

Users Activities Logs

Role Based Access Control (RBAC) with CRUD

Product Management with Import from Envato

Service Manager; Free and Paid Services

Support Ticket Management

Ticket Categories per Product

Ticket Assigning to Managers

Canned Ticket Response

Knowledge Based Articles with Categories, Tags, Ratings and Comments

Documentation per Product

Documentation sorting and re-ordering

Frequently Asked Questions per Product with Categories and Sorting

Product Change Logs

Change Logs Versioning

Change Logs Type - Added, Enhanced, Fixed or Removed

Dynamic and Static Page Generator

Media/File Library

Appearance/Theme Customization

Menu Management

Widget Management

Multi-Language Management with Auto-translator by Yandex

Module Base and Plugable Application

- Google Analytics Plugin

- Cookie Consent

- External Links Mask

- Social Meta Tags

- ADs Manager

Easy Mail Manager

Mail Templates and Logging

CDN Storage [Amazone S3] and Content Syncing

Disposable Email Validation Service Integration

Cron Job Manager

URL Redirect

Application Errors & Exception Logging

Import/Export Application Settings

One Click Application Optimization

System Information Overview

Application Auto Update [Coming Soon - CS]

Product License Manager [CS]



PHP Version 5.6+ (v7+ preferred)

MySQL 5.6+  / MariaDB 10.1+

MySQL PDO Driver



PHP GD Library


This APP is intended for long term use and it will be updated regularly. I can assure you that.

PLEASE NOTE: Nothing is perfect, no matter how beautiful and perfect it may look. There is always room for improvement. Before you drop a negative rating(lower than 5 stars), kindly let me know what you think can be done and I will try to fix it. Thanks.

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